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What is 20/Vin?
20/Vin is Mauritius’ premium wine and spirits boutique, offering a curated selection of wines, champagnes, whiskies, and fine spirits from around the world — along with the best of Mauritian craft rums like New Grove, Lazy Dodo, and Mauricia.
Where are 20/Vin stores located?
We currently have 10 boutique stores across Mauritius:
Bagatelle Mall
- Tribeca Mall
Grand Baie La Croisette
- Grand Baie Richmond Hill
Mahogany Shopping
Flacq Coeur de Ville
Cascavelle Shopping Mall
Floréal
- Ruisseau Creole
Bo’Valon Mall
Can I shop online at 20/Vin?
Yes! Our full collection is available on our online shop, with delivery available across Mauritius.
Do you sell Mauritian rum at 20/Vin?
Absolutely! We proudly offer a selection of premium Mauritian rums including New Grove, Lazy Dodo, and Mauricia, all crafted by the New Grove Distillery.
What is Grays Club?
Grays Club is our exclusive loyalty program, giving you benefits across all Grays Inc shops including:
20/Vin
L’Occitane en Provence
M.A.C Cosmetics
Jo Malone
Colors
Beauty Success
What are the loyalty tiers in Grays Club?
| Tier | Requirements | Benefits |
|---|---|---|
| Privilege Member | Sign up | 10% off across Grays Inc shops |
| Privilege Select | Spend Rs 20,000 | Enhanced perks |
| VIP Silver | Spend Rs 50,000 | Priority invites, concierge services |
| VIP Gold | Spend Rs 100,000 | Additional exclusive privileges |
| VIP Platinum | Spend Rs 250,000+ | Ultimate access to VIP services, experiences |
How can I join Grays Club?
To join Grays Club, please click here . Your benefits start immediately as a Privilege Member.
Do all my purchases across Grays Inc count towards my tier upgrade?
Yes! Your purchases at all Grays Inc stores (20/Vin, L’Occitane, MAC, Jo Malone, etc.) are consolidated and count towards your tier progression.
Is there a referral program in Grays Club?
Yes. Only VIP members can invite up to 5 friends or family members. Referred members are granted VIP Silver status for 1 year, after which their purchases will be assessed for tier continuation.
Can I refer anyone to Grays Club ?
Referral is limited to our VIP Members close family members or friends. Proof of identity (e.g., ID card) may be requested to validate referrals.
Do you deliver across Mauritius?
Yes, we deliver island-wide. Delivery timelines and fees may vary based on location and order size.
How do I contact 20/Vin customer service?
You can reach out to us via:
Phone: (provided on the site)
Email: help@vsv.mu
Social Media: Facebook or Instagram
Or visit any 20/Vin boutique near you
How can I move up the loyalty tiers faster?
Here are some tips to climb the Grays Club tiers quickly:
Consolidate your beauty, lifestyle, and spirits purchases at any Grays Inc brand store.
Don’t forget to use your loyalty account every time you shop.
Attend exclusive events and limited-time offers reserved for Privilege and VIP members.
Take advantage of gift seasons (Christmas, birthdays, weddings) to shop with purpose.
Ask a boutique advisor to help you track your balance or suggest curated gifts for high-value purchases.
